In August 2013, Austin & Co., Inc. was selected as a Best Practices Agency! Our team qualified for this status by ranking among the top performers in the annual Best Practices Study conducted by the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) and Reagan Consulting.
The purpose of the Best Practices Study is to compile the operating statistics of the country’s leading agents and brokers. To achieve this objective, the agencies included in the annual study must first be nominated for participation by an insurance carrier or an IIABA state affiliated association. The agency must then submit detailed financial and operational information which is analyzed, scored, and ranked objectively for inclusion in the study on the basis of operational excellence including growth, profitability, productivity and financial stability.
Over 1,100 agencies from around the country were nominated in six revenue categories. In spite of the large amount of data required of participating agencies and the scrutiny of the data, 307 agencies submitted data. Of that 307, only 216 agencies scored high enough to qualify for inclusion.
“We are pleased that Austin & Co., Inc. has retained its Best Practices Agency status for 2013. This award endorses Austin’s first-class client service and operating efficiencies,” says James Sidford, Austin & Co., Inc. President. “What is more important is that our clients and employees will continue to see the positive impacts of our agency’s success and stable future.”
Participation in the Best Practices Study has become a prestigious recognition of the superior accomplishments of the top insurance agencies. Our inclusion with these 216 outstanding agents and brokers clearly recognizes us as an industry leader.
For a full list of the 2013 Best Practices Agencies, click here.